About

Who Are We?

EnablePoint, founded in 2001, is a full service software development and services company serving municipalities, police and fire departments nationwide. 

In 2003, we developed our first False Alarm Billing (FAB) product which has since grown into a comprehensive full service alarm management and police inventory suite of products.  We provide alarm management software and processing services;  We have a software product as a result of 18 years of experience solving alarm management challenges, and our investment of research and development provides you with many options to solve your management challenges.  We can provide the people AND the software, or you can subscribe to our software as a service and manage your data yourself.    

In July of 2021 we will be celebrating our 20th anniversary in business.  Over the last 20 years we have grown from the two of us,  our original founders Frank and Hilary, to an established team of data processors, support staff, and top level programmers.  Our focus remains on police and fire software solutions, and we do not have plans to change or sell.  Most of our competition has either been swallowed up by larger ‘all in one’ corporations, or parent companies outside of the United States. 

EnablePoint is 100% veteran owned,  and our entire staff are U.S. citizens.  We love our customers and our relationships with each and every one of them.   We focus on service, support, and quality of software over profit margin.   When you engage with our firm, we are in the relationship for the long term.  

Please visit any of the below areas of interest, and call or email our staff if you would like to see an online demonstration, or we can come out and meet you in your facility.    

Contact us by calling: (734) 268-6058.

Products

Our false alarm software is marketed, developed, and enhanced in our Livonia, MI office.

Alarm Management Software and Services by EnablePoint Corporation

EnablePoint provides a wide range of alarm management services and software for city, county, and villages.  Our approach is to provide an exact match to the needs of our clients, by providing only the software and/or services needed, and a price that is affordable for today’s challenging budgets.

Our Software suite includes three core software products and one services product:

False Alarm Billing (FAB)

False Alarm Billing is our proven original software application that registers alarm systems, imports false alarm data, prints warning letters, and invoices.

FAB includes importing false alarm incidents from your Computer Aided Dispatch (CAD), Registering permits and/or alarm registrations, automatic calculation of false alarm charges per your ordinance, batch printing of invoices and warning letters, and full payment and accounts receivable processing.

Online Alarm Registration System (OARS)

Online Alarm Registration System (OARS) is a product which allows your alarm owners to register online, and your alarm administrator to import registrations seamlessly into FAB.

OARS is an online alarm registration system with a seamless interface to FAB. The OARS application includes an online application that is custom built to match as closely as possible your jurisdictions paper permit or registration form.

WEBFAB

WEBFAB is an unlimited license software product in use by 911 dispatchers allowing them to view alarm registration status, hazardous materials, special needs, and other useful information about an alarmed location.

Our WEBFAB product is a browser based, unlimited license read only version of FAB. WEBFAB allows anyone inside the city or police department, including 911 centers and dispatchers, access to permit, keyholder, and other registration information instantly.

Alarm Managed Processing Services (AMPS)

Alarm Managed Processing Services (AMPS) is the solution to jurisdictions that prefer to have their alarm registration and false alarm tracking tasks performed for them in addition to licenses for FAB and OARS. We supply the software, expertise, and labor for a full service solution.

Our Managed Processing Services product evolved with an existing FAB customer that no longer had a personnel position open to process false alarms. EnablePoint stepped up to the challenge of not only providing the highest quality software and support available to the industry, but the labor to process the alarm registrations, false alarms, and provide public customer support.

Contact

Our false alarm software is marketed, developed, and enhanced in our Livonia, MI office.

Headquarters

EnablePoint Inc.
32540 Schoolcraft Road # 230
Livonia, MI 48150
Phone Number: (734) 268-6058


Direct line to Frank A. Farren, President: (734) 268-6058

Mailing Address

EnablePoint Inc.
PO box 511218
Livonia, MI 48150